Front of House Coordinator

Job Title:
Front of House Coordinator

Location:
Southampton

Salary:
Grade 3 - £28,303-£29,339 per annum

Job type:
Full Time, Permanent

The Role:
As Front of House Coordinator, you will lead the day-to-day delivery of SUSU's reception service, room and event bookings, and Safety Bus and minibus operations. You will supervise and develop staff, coordinate rotas and operational cover, maintain effective systems and procedures, and work closely with internal teams, students, customers and external partners to provide a welcoming, efficient and high-quality service.

About You:
We are looking for an organised and approachable individual with experience in a senior administrative, business support or front-of-house role.

• You will have experience delivering excellent customer service and coordinating room bookings, events, or activities
• You will have experience supervising staff, managing rotas, and developing efficient systems and procedures to support service delivery
• You will have knowledge of basic financial processes, including quotes, invoicing and timesheets, alongside an understanding of health and safety, equality, diversity and inclusion, and sustainability
• As a confident communicator and proactive problem-solver, you will be comfortable managing competing prioriti...