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Senior Customer Success Leader – Strategic Accounts

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Nice
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below

NiCE is seeking a Principal Customer Success Manager to lead relationships with our most strategic customers and partners. You will own outcomes, influence senior stakeholders, and ensure delivery across governance, programme, and technical teams.

The role demands executive presence, business acumen, and a bias for action in fast‑moving environments. You’ll collaborate with Sales, Delivery, and Product teams, travel to meet clients in person, and translate complex delivery into clear value for

Join us at Nice as our next Senior Customer Success Leader – Strategic Accounts in United Kingdom.

This is an excellent role to take on the Senior Customer Success Leader – Strategic Accounts role at Nice.

As a Senior Customer Success Leader – Strategic Accounts, you will play an important part at Nice in United Kingdom.

We invite applications for the Senior Customer Success Leader – Strategic Accounts position located in United Kingdom.

Position Requirements
10+ Years work experience
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