Engineering Business Operations Lead

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We’re looking for an Engineering Business Operations Lead to ensure the function has the people, processes, governance and insight needed to deliver strategic priorities effectively. You’ll build a high-performing Operations Chapter, lead key operating processes and rhythms, and drive measurable organisational performance through OKRs, portfolio governance and continuous improvement.

Please note that this role can be based from Southampton, London Paddington or Yeovil with a minimum expectation of four days per month in the office.

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We’re looking for an Engineering Business Operations Lead to ensure the function has the people, processes, governance and insight needed to deliver strategic priorities effectively. You’ll build a high-performing Operations Chapter, lead key operating processes and rhythms, and drive measurable organisational performance through OKRs, portfolio governance and continuous improvement. Please note that this role can be based from Southampton, London Paddington or Yeovil with a minimum expectation of four days per month in the office.

• Lead and develop the Business Management Operations Chapter, building the capability, skills and succession pipeline needed to support current and future priorities.
• Own the OKR framework and operating cadence, translating strategic priorities into clear, measurable outcomes and ensuring progress remains visible and on track.
• Define, govern and continuously improve key processes and ways of working, ensuring clear accountability, operational rigour and organisational effectiveness.
• Provide timely management information and insight across delivery, OKRs, risks, dependencies, resources and finances to support effective leadership decision-making.
• Manage operational budgets, forecasts and partner investment, ensuring strong financial control, evidence-based decisions and value for money.
• Lead the resolution of operational risks and issues, acting as a senior escalation point and driving timely recovery action where required.
• Partner across Product, Architecture, Portfolio, Finance, Procurement and People teams, aligning priorities, improving communication and resolving constraints to deliver end-to-end outcomes.
• Build and lead a high-performing, inclusive Chapter, setting clear expectations and providing coaching, feedback, performance management and career development.

• Lead and develop the Business Management Operations Chapter, building the capability, skills and succession pipeline needed to support current and future priorities.
• Own the OKR framework and operating cadence, translating strategic priorities into clear, measurable outcomes and ensuring progress remains visible and on track.
• Define, govern and continuously improve key processes and ways of working, ensuring clear accountability, operational rigour and organisational effectiveness.
• Provide timely management information and insight across delivery, OKRs, risks,…