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Customer Success Mgr./ CSM Client Relationship Manager Bilingual

Customer Service Manager - Drive Retention & Service

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Elis Group
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A leading multi-service provider is seeking an experienced Customer Service Manager in Southampton to lead the customer service team and enhance customer care. This role involves managing operations, improving retention efforts, and coaching staff to meet performance targets. The ideal candidate will possess excellent communication skills, a relevant degree or equivalent experience, and a passion for continuous improvement. Competitive salary plus benefits offered.
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