Service Advisor

Location: Hedge End

The Role:

Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our highly regarded, forward thinking clients, a motor trade dealership group located around the Southampton area. Our client is in search of an experienced Service Advisor to become an integral part of their well-established team.

As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.

Responsibilities & Requirements of a Service Advisor:

Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.

Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.

Oversee the repair workflow and coordinate additional repair services as needed.

Maintain responsibility for job packets and related documentation.

Prior experience as a service advisor in the automotive industry is preferred.

Package:

Salary: £28,320 Basic + Bonus (Realistic & achievable £36,000+ package, UNCAPPED)

Monday to Friday [8:00am – 6:00pm]

** 1 in 8 Saturday [8:30am – 1:00pm]*
* If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you.

** Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest