Guest Relations & Complaints Resolution Specialist; Hybrid
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-02-24
Listing for:
Carnival UK (P&O Cruises & Cunard)
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A leading cruise line company in Southampton is looking for a Guest Relations Complaints Specialist to manage customer complaints with professionalism. The ideal candidate will have proven experience in customer service, a confident telephone manner, and strong problem-solving skills. This full-time permanent role offers a chance to contribute positively to guest experiences within a supportive team environment, with hybrid working options available.
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