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Customer Service Rep Bilingual

Guest Relations & Complaints Specialist - Hybrid

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Costa Crociere S.p.A.
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading cruise company in Southampton seeks a Guest Relations Complaints Specialist to enhance the guest experience. In this role, you will address customer complaints with empathy and professionalism while developing creative solutions. We value candidates who can combine their analytical skills with strong interpersonal abilities. The position offers growth within a dedicated team and includes benefits like employee discounts, a recognition scheme, and extensive learning opportunities.

Join us to contribute to our mission of creating unforgettable holiday experiences.
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