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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Luxury Cruise Reservations & Guest Services Specialist

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Oceania Cruises
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading cruise company in the United Kingdom is seeking a customer service representative for managing and servicing cruise bookings. This role requires excellent communication skills and a background in travel, aiming to provide outstanding service to guests and trade partners. Ideal candidates will possess strong organizational abilities and professionalism, with a commitment to achieving set KPIs for customer satisfaction.

Experience in call centers or travel agencies is preferred, along with proficiency in Microsoft Office.
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