British Science Festival - Event Assistant

Event Assistant (British Science Festival)

Duration: 16–20 September 2026, plus training day on Monday 14 September.

Core

Hours:

Hours will be assigned between 08:00–22:00 and will be confirmed on appointment.

Location: Southampton

Rate: £13.45 per hour

Event Assistants will work as part of a team of two, alongside an AV/IT Assistant, to provide customer service for festival attendees and event organisers. They will support a range of events throughout the five‑day festival.

• Check tickets and record event attendees
• Respond to queries from members of the public / attendees
• Assist with audience participation activities
• Provide support to guest speakers and help the AV/IT Assistant ensure smooth running of events
• Distribute and collect event evaluation forms
• Assist with set‑up and pack‑down of venues
• Cover other roles as required, including covering breaks

Essential

• Good interpersonal skills
• Ability to work independently and as part of a team
• Experience, tact and skill in dealing with the public
• Strong customer service skills
• Ability to stay calm under pressure and to solve problems proactively
• Flexibility to work practical hours
• Good level of spoken English

Desirable

• Knowledge of Southampton
• Previous experience volunteering or working at public events
• Student at University of Southampton
• Based in Southampton

All disabled applicants who meet the essential criteria will be offered an interview under our guaranteed interview scheme. Good placement and adjustments can be arranged during recruitment for those who require them.

We encourage applications from underrepresented groups and are committed to making science relevant and welcoming for all.