Senior Customer Complaints & Escalations Officer
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-06-16
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
South Western News UK is seeking a CO4 Executive Contact Officer based in Southampton. This vital role requires managing customer complaints and ensuring high service standards. You will coordinate with various stakeholders and support front-line staff to improve customer relations.
The ideal candidate has strong communication skills, proven IT capabilities, and the ability to handle sensitive information confidentially.
Benefits include competitive salary, free travel privileges, and a robust pension scheme.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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