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Cruise Guest Services Lead - Sales & Guest Experience
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-06-21
Listing for:
Norwegian Cruise Line
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Norwegian Cruise Line in Southampton is seeking a Guest Services Coordinator to handle call and email inquiries, maximize booking revenues through upselling, and ensure excellent customer service. Responsibilities include managing bookings and providing detailed information to guests.
The ideal candidate has travel industry experience, strong communication skills, and a customer-focused attitude. This is a full-time position offering opportunities for growth within the company.
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