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Customer Experience Specialist — Branch Banking & Digital
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-06-30
Listing for:
HSBC
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
HSBC is seeking a Customer Service Consultant in Southampton to provide outstanding customer service and educate customers on banking options. The role involves assisting clients with their needs, providing fraud awareness, and ensuring financial inclusion.
Key responsibilities include being the first point of contact, supporting vulnerable customers, and delivering a personalized, efficient service. The position requires 35 hours per week, with a starting salary of £27,200 and various perks including holidays, healthcare, and a pension plan.
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