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Customer Experience Advisor - Branch & Phone Support

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Banco Santander
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Call Center / Support, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 25000 - 31579 GBP Yearly GBP 25000.00 31579.00 YEAR
Job Description & How to Apply Below

Santander in Southampton is hiring a Customer Experience Advisor to join our branch team. This 35-hour-per-week role includes front‑line service in-branch and over the phone, on a rota from Monday to Saturday, 8am to 6pm.

You will handle day‑to‑day transactions, answer calls to our contact centre, build relationships with customers, and develop knowledge of Santander products to find practical solutions. The role offers a comprehensive benefits package including a cash allowance, generous

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