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Customer Experience & Operations Leader

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: National Vehicle Distribution
Full Time position
Listed on 2026-08-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: UK Customer Experience & Operations Leader

National Vehicle Distribution is seeking an exceptional Customer Experience Manager to lead and transform our UK Customer Experience function. You will own the UK CX Team, champion a customer-first culture, and drive improvements in service quality and performance.

This is a hands-on leadership role in a fast-growing environment, focusing on structured development, accountability, and delivery of measurable customer outcomes. Occasional travel and UK driving are required.

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