Quotations Clerk

Freight Quotations Clerk

Location:

Southampton
Salary:
Up to £30,000

Hours:

Monday to Friday - 09:00-17:30

We are currently recruiting for a Freight Quotations Clerk to join a busy freight and logistics team.

This is a great opportunity for someone who enjoys dealing with customers, working with figures and providing a fast, accurate service. You'll be responsible for preparing freight quotations, responding to customer enquiries and following up opportunities to help turn quotes into bookings.

Key Responsibilities

Preparing freight quotations using the company's 360 portal and in-house systems
Ensuring quotations are accurate and sent to customers quickly
Following up quotations with customers by phone
Asking the right questions to understand customer requirements and maximise booking opportunities
Monitoring and mapping competitor activity
Providing feedback to management and the team leader that could help secure future bookings
Building positive relationships with customers through professional and friendly communication

About You

Good customer service skills, both by phone and email
Strong attention to detail
Comfortable working with basic maths and using a calculator
Good basic IT skills
Confident speaking with customers and asking relevant questions
Organised, proactive and able to work to a fast turnaround

Previous experience within freight forwarding, logistics or a quotations environment would be advantageous, but attitude, customer service skills and attention to detail are key.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy