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Customer Experience & Center Operations Lead

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: IWG plc
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Call Center / Support
Job Description & How to Apply Below

IWG plc is seeking a Customer Services Manager to drive performance at our busy centre. You will have autonomy and resources to run the centre as your own business, with responsibility for all on-site activities and customer experience.

You will lead a small team, meet targets, upsell services, give tours to prospective customers, and ensure world-class service that turns visitors into brand ambassadors for IWG.

Join us at IWG plc as our next Customer Experience & Center Operations Lead in England, United Kingdom.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience & Center Operations Lead role at IWG plc, based in England, United Kingdom.

We are looking to fill the Customer Experience & Center Operations Lead position at IWG plc in England, United Kingdom.

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