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Strategic Customer Success Manager

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Megaport
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Bilingual, Client Relationship Management
Job Description & How to Apply Below

Megaport is seeking a Customer Success Manager (CSM) for the United Kingdom region. You will act as the main contact for existing customers, focusing on post-sale relationships, upselling, renewals, and overall customer experience.

You’ll work within the Integrated Accounts Team alongside a Direct Sales Executive and Solutions Architect in the UK. You’ll drive revenue growth and retention by proactively engaging customers, enabling onboarding, and promoting Megaport product enhancements and

The following opportunity is for a Strategic Customer Success Manager — Renewals & Growth with Megaport.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Manager — Renewals & Growth role in the description above.

We appreciate your interest in this position.

Join Megaport and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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