Overnight Customer Service Team Lead - Hybrid
Listed on 2026-10-10
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Starling Bank is seeking a Customer Service Team Lead for overnight shifts in Southampton. The role involves leading an overnight team to deliver exceptional customer service across phone, email, live chat and social media, with a hybrid working pattern requiring one in-office shift per fortnight.
You will coach staff, handle escalations, and drive improvements to processes and customer outcomes in a fast-moving, 24/7 environment. Strong leadership, communication and adaptability are essential.
The following opening is for a Overnight Customer Service Team Lead
- Hybrid with Starling.
Join us at Starling as our next Overnight Customer Service Team Lead
- Hybrid in Southampton, England, United Kingdom.
We are currently recruiting a Overnight Customer Service Team Lead
- Hybrid for our team in Southampton, England, United Kingdom.
This is an excellent opening to take on the Overnight Customer Service Team Lead
- Hybrid role at Starling.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).