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Hybrid Customer Service Specialist

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Starling Bank
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

Starling Bank is seeking a Customer Service Team Member to join our Cardiff/Southampton-based team. You’ll respond to customer needs across phone, email, live chat and social media, owning issues from start to finish and aiming for best-in-class service.

Training and ongoing support will help you thrive in a fast-changing fintech environment. You’ll join a collaborative, inclusive culture that values listening, simplicity, and doing the right thing.

This posting is for the Hybrid Customer Service Specialist role at Starling Bank, based in Southampton, England, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Southampton, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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