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Service Support Officer: Elevate Customer Care & Impact

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Southampton City Council
Full Time position
Listed on 2026-10-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Southampton City Council’s Service Centre is hiring Service Support Officers to be the first point of contact for residents, tenants and businesses. You will resolve queries, signpost customers and ensure requests are handled efficiently across multiple channels.

You will work in a fast-paced, customer-focused environment with strong emphasis on accuracy, teamwork and our values of trust, pride, respect and accountability.

We are looking to fill the Service Support Officer:
Elevate Customer Care & Impact position at Southampton City Council in Southampton, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Southampton, England, United Kingdom.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 21.000 - 28.000.

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