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Multichannel Customer Support Coordinator; Hybrid

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Ordnance Survey
Full Time position
Listed on 2026-10-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below

Ordnance Survey in Southampton is seeking a Customer Service Advisor to support customers across phone, email, webchat and social channels. You’ll understand needs, resolve queries quickly and build positive relationships to boost satisfaction and loyalty.

Hybrid role based at OS HQ with flexible working; you’ll collaborate across teams, handle orders and product questions, and contribute to service improvements. This role offers an engaging, customer-first environment aligned to OS’s mission.

We invite applications for the Multichannel Customer Support Coordinator (Hybrid) position located in Southampton, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Multichannel Customer Support Coordinator (Hybrid) role in the description above.

We appreciate your interest in this position.

Join Ordnance Survey and contribute to our ongoing work.

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