Customer Service Advisor - Parcel Support & Resolution
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
DPD UK Southampton is seeking a customer service specialist to assist with parcel collection and delivery inquiries, supporting both internal teams and external customers.
You will work with Drivers, Shift Managers and Operations Managers to identify issues, proactively solve them and take ownership to resolve disputes, focusing on PODs and delivery statuses.
The role offers a busy, fast-paced environment, a 6-month FTC, 37.5 hours per week, and benefits from day one.
We are currently recruiting a Customer Service Advisor
- Parcel Support & Resolution for our team in Southampton, England, United Kingdom.
As a Customer Service Advisor
- Parcel Support & Resolution, you will play an important part at DPD UK in Southampton, England, United Kingdom.
We invite applications for the Customer Service Advisor
- Parcel Support & Resolution position located in Southampton, England, United Kingdom.
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