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Customer Service Specialist

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Hendy
Full Time position
Listed on 2026-02-21
Job specializations:
  • Education / Teaching
    Digital Marketing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Drive Growth. Shape Brands. Make an Impact.

The Opportunity

We’re looking for a commercially minded, hands‑on Regional Marketing Manager to help power growth across our dealer network. If you love turning strategy into action, building strong partnerships, and delivering marketing that genuinely moves the dial, this one’s for you.

You’ll be part of a high‑performance collaborative culture where planning, adaptability, creativity, and opportunity‑seeking are valued. We invest in our people, encourage fresh thinking, and give you the autonomy to make a real difference.

This position is fully on‑site and open to candidates located anywhere within a commutable distance of our operational sites across Devon and Hampshire.

Role Responsibilities Will Include
  • Planning and delivering regional and site–level marketing activity
  • Driving lead performance through digital, CRM, social and local campaigns
  • Managing OEM relationships, co‑funded budgets, and brand compliance
  • Analyzing performance using GA and insight to continually improve results
  • Coordinating events, partnerships, PR, and local engagement
  • Ensuring FCS, OEM, and brand standards are met at all times
What We’re Looking For

You’re organised, proactive and thrive in a fast‑moving environment. You think commercially, act decisively, and adapt easily as priorities shift.

You’ll Bring
  • Proven experience in regional or multi‑site marketing
  • Strong digital and lead generation expertise
  • Confidence working with OEMs, stakeholders, and dealer teams
  • Excellent communication and relationship‑building skills
  • Strong leadership skills
The Rewards

As well as a competitive salary and a structured career path, you will benefit from working in a supportive, progressive environment with excellent development opportunities. You can also expect:

  • Bespoke induction and learning programme and comprehensive ongoing training throughout your career
  • Access to company vehicle scheme
  • Enhanced family leave benefit
  • Life Insurance
  • Bupa Healthcare Cash Plan for you and your family
  • Opportunity to join the company pension scheme
  • 23 days holiday (plus bank holidays), increasing with length of service
  • Discounts on new vehicle, used vehicle, service and parts purchases; and
  • Various perks and discounts with high street and online retailers and services
The Company

Hendy Group is a family‑run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction. Our forward‑thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Ready to grow your Marketing career? Join Hendy Group’s Marketing team and play a key role in shaping insight that drives real business decisions.
Apply today.

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