Education Support Officer

Overview

Accountable to:
Assistant Team Manager for Education Support

Inclusion is at the heart of our service delivery, aiming to improve the social mobility of all, including under-represented groups and economically disadvantaged communities. The Education Support Officer will manage and deliver statutory duties on behalf of the local authority, ensuring effective consultative work with education settings, children, and families.

• Deliver operational policy and provide guidance to education settings, children, and families.
• Assist in the day-to-day management and development of functions related to this service area.
• Support the delivery of various policies and processes, including school attendance support, suspensions, exclusions, reintegration, and identification and support of children with medical needs.
• Complete targeting support meetings to identify barriers to educational engagement and develop action plans.
• Compose and compile accurate and evidence-based reports for Court (Magistrates or Family Proceedings Court).
• Represent SCC at both Family Proceedings Court and Magistrates.
• Engage education settings, children, young people, and their families/carers to improve attendance, reduce suspensions and permanent exclusions, and support pupils with medical conditions.
• Maintain accurate records of case information and decisions.
• Undertake casework with schools, families, and other agencies/services to support pupils who are excluded or at risk of permanent exclusion.
• Deputise for the Senior Education Support Officer as needed.
• The work is varied and challenging, and there is a strong team approach ensuring good support for the successful applicant.

• Regular quality supervision.
• Accessible, responsive, and supportive management at all levels.
• Excellent training and development opportunities whatever your experience.
• Strong leadership with a clear vision for the continued development of our service.
• A competitive salary – Grade 8.
• Paid leave
  - Flexible working arrangements.
• Contractual car user allowance.

Please note that this role is offered on a fixed-term basis for the academic year, from 1 September 2026 until 31 July 2027.

Salary: The salary band for this role is £37,280 - £40,778 per annum (pro rata). The starting salary is £37,280 (pro rata) with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

• Excellent local government pension with 15.2% employer contribution
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25–31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies
  - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support
  - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits ()

Email: re
Tel:

For more information about SCC please visit Southampton City Council