CASS Technician

Fixed Term Contract Duration - 11 Months

Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £119.6 billion in customer investments (as of 31st March 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two core segments:
Affluent and High Net Worth.

The affluent segment comprises Quilter Investment Platform (QIP), Quilter Financial Planning (QFP), Quilter Investors (QIL) and Quilter Invest (QI).

The high net worth segment includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

Main

Purpose:

The CASS Control Technician is a key member of the CASS Control & Assurance team, responsible for supporting the delivery of a robust governance and oversight framework that ensures compliance with the FCA’s Client Assets Source book (CASS) rules. This role underpins the safeguarding of client money and assets across Quilter’s Affluent Division, contributing directly to positive customer outcomes and adherence to Consumer Duty principles.

Working closely with the CASS Control & Assurance Specialist and the Head of CASS Control & Assurance, the Technician provides operational support across monitoring, reporting, and assurance activities. This includes assisting with the execution of the CASS Assurance Plan, maintaining audit readiness, and ensuring that control attestations across operations are completed accurately and on time. The role required a strong focus on data integrity, process efficiency, and proactive risk management to maintain Quilter’s regulatory posture.

Beyond day-to-day operational tasks, the Technician plays an important role in promoting a strong CASS culture across the business and its outsourced partners. By engaging with stakeholders, supporting training initiatives, and contributing to continuous improvement projects, the Technician helps embed regulatory awareness and drive enhancements to systems, processes, and controls. This is a dynamic role that offers exposure to governance forums, audit engagements, and cross-functional collaboration, providing an excellent platform for professional development within a highly regulated environment.

• Support the execution of the CASS Assurance Plan by preparing working papers, collating evidence, and assisting with internal and external reviews.
• Maintain audit readiness by ensuring documentation and control evidence is accurate and up to date.
• Assist in managing the CASS Resolution Pack and other regulatory artefacts.
• Assist in the organisation and coordination of CASS Governance Forums, including preparing agendas, collating materials, and capturing key actions to ensure effective governance and follow-up. Including attendance at CASS Governance Forums (as required)

• Produce accurate and timely MI for governance forums, including Board and Audit Committees.
• Track remediation of monitoring findings and elevate delays where necessary.
• Support the control attestation process within Ruleguard, ensuring timely completion and accurate reporting.

• Log CASS-related risk events in the firm’s risk register and assist in root cause analysis.
• Identify trends and ensure prompt and effective resolution in collaboration with internal and external stakeholders.

• Liaise…