Customs Clerk

Role: Customs Clerk

Salary: £30,000

Location: Southampton (hybrid - min 3 days in the office)

As our Customs Clerk, your role will be to execute accurate customs clearance documents to ensure AVASK and our clients remain fully compliant with Customs & Compliance requirements.

In addition to compliance, you will also plan and manage our brokerage workflows delivering an excellent service at optimum cost.

• Prepare & submit accurate customs declarations for EU or NON-EU clients.
• Verify C88 document details such as the origin and customs codes into CDS.
• Understand and double-check manufacturer & commercial invoices.
• Ensure insurance and freight costs are included in C88 submissions.
• Collate all documents (where required) prior to arrival of the goods.
• Submit invoice data into the Corporate Accounting team.
• Manage communications and requests with local & national authorities.
• Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
• Act as the escalation point for all operational queries.
• Respond to any system failures and invoke fallback procedures if necessary.
• Process post clearance amendments systematically when required.
• Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
• Build and develop relationships with internal stakeholders and be the first point of escalation.
• Interact with external stakeholders such as clients, suppliers and freight managers when additional information may be required.

• A good solid experience in a similar role or related areas.
• Excellent communication skills (both verbal and written).
• Ability to deal with stakeholders both internally and externally.
• Customer service skills with the ability to remain calm under pressure.
• Organised with proven ability to work under pressure and meet deadlines.
• Confident, professional and friendly with a positive approach.

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme (up to 5 days per year).
• Company Pension scheme (Royal London).
• Cycle2
  
  Work Scheme.
• Private Healthcare Insurance (Vitality).
• Flexible working.
• Regular departmental socials, company wide.

AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.

AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.