Credit Controller

Experteer Overview In this role you will manage cash collections for multiple billing teams and oversee client accounts to drive timely payments. You will work closely with fee earners to resolve outstanding balances and may escape to debt recovery when needed. The position supports a collaborative law‑firm environment with a focus on compliance, process improvement, and reliability. You will help maintain high standards of service while contributing to a flexible, development‑oriented culture.

Pay / Benefits

• Manage cash collections for 20 billing teams Oversee allocated ledgers and client accounts to maximize recovery results Build relationships with regular clients across sectors Collaborate with fee earners to resolve outstanding accounts and negotiate payment terms Refer accounts to debt recovery litigators when authorized Support team with adherence to processes and high‑quality output Provide ad hoc project support, reporting, and administrative duties Recommend process improvements to the Credit Control Manager Maintain information security and firm policies Demonstrate autonomy within established protocols Support colleagues during busy periods and foster team cohesion Tasks At least 1 year of experience in credit control in a professional services or similar environment Good working knowledge of Microsoft Excel (data entry, formatting, formulas) Understanding of human behaviour Tactful and professional demeanor Strong communication, negotiation and influencing skills Key requirements flexible working learning and development programme wellbeing initiatives comprehensive benefits empowered and supportive culture career development opportunities duties process improvements to the Credit Control Manager Maintain information security and firm policies Demonstrate autonomy within established protocols Support colleagues during busy periods and foster team cohesion Tasks At least 1 year of experience in credit control in a professional services or similar environment Good working knowledge of Microsoft Excel (data entry, formatting, formulas) Understanding of human behaviour Tactful and professional demeanor Strong communication, negotiation and influencing skills Key requirements flexible working learning and development programme wellbeing initiatives comprehensive benefits empowered and supportive culture career development opportunities