Sales Support Administrator

Summary

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments:
Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric.

So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

Level: 2 Department:
Distribution - Sales Support

Location:

Southampton, United Kingdom Contract Type:
Fixed Term Contract / Secondment Contract Length: 6 months Regulated/Non-Regulated:
Non-Regulated You’ll work closely with multiple areas of the business, including Operations, Marketing, and Platform Specialists, while gaining insights into Quilter and how external stakeholders provide Financial Advice. Joining at an exciting time with the recent update to our flagship Wealth Select investment proposition and several propositional campaigns, you’ll have plenty to engage with as you support our Sales Consultants and Platform Specialists.

Throughout this role, you will develop expertise in financial data analysis, platform navigation, regulatory compliance, and wealth management strategy, learning to analyse Excel-based financial data, resolve transfer payment issues, ensure DGT quoting accuracy, and enhance competitor comparisons.

• Act as primary support for Sales Support & Sale Distribution via administrative and operational assistance
• Handle new business flows and platform transaction processes
• Serve as a key contact for adviser firms—resolving daily queries and ensuring seamless experiences
• Prioritize “right first time” service, consistently demonstrating care, professionalism, and attention to detail
• Produce management information reports to support WMCs and adviser firms in tracking business and retention
• Monitor adviser activity and flag new business and retention opportunities to WMCs
• Produce Discretionary Gift Trust (DGT) quotes on request
• Generate consultant-facing reports: pipelines, high-value quote tracking, and opportunity spotting
• Compile and present monthly advisor reports addressing misdirected payments and client issues
• Deliver competitor analysis of Quilter’s MPS portfolios using FE Analytics
• Manage Tactical Pricing Illustration (TPI) requests via FNZ with careful data validation
• Liaise with product support and consultants to ensure data quality and processing accuracy
• Compile and present monthly advisor reports addressing misdirected payments and client issues
• Deliver competitor analysis of Quilter’s MPS portfolios using FE Analytics
• Manage Technical Product Illustration (TPI) requests via…