Payouts Administrator

Location: Portswood

Payouts Administrator

Southampton - hybrid

£30,000 to £33,000 plus fantastic bonus and benefits

Our client is the subsidiary of a niche banking group and specialises in the provision of Invoice Finance and Asset Finance.

Due to growth they are looking for a Payouts Administrator. Working in a fast-paced, highly motivated team, you will provide support across processing areas of the Customer journey. From documentation through to pay-out ensuring that policies and procedures are followed in line with an agreed quality assurance and accreditation framework, in a timely manner to ensure service levels are achieved across the customer journey.

Through effective collaboration and communication with colleagues.

As a member of the new business administration team. You will support the delivery of our service excellence commitments by providing but not limited to, the following:

* Ensure all objectives and KPI’s are achieved or succeeded

* Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework

* Managing the administrative life cycle of proposals from receipt of enquiry through to completion and pay-out in line with departmental procedures

* Collating all relevant information to assist with the completion of new business proposals in line with policies and procedures;

* Produce financial documentation required for customer signature

* Review new business files and progress agreements to pay-out, ensuring that they have been processed in line with policies and procedures

* Ensure that agreements are uploaded accurately to the Lease Administration System

* Ensure quality work is completed inline with the expected departmental standards

* Ensure a customer first activity is delivered across all multiple customer propositions

* Participate and contribute to learning varied process in line with current procedures

In the first instance please send your CV in confidence