Team Administrator

Overview

Opportunities have arisen to join our East Community Mental Health Team (CMHT) at Bitterne Park Medical Centre or our Mental Health Liaison Psychiatry Team at Princess Ann Hospital, Southampton. We are looking for efficient, motivated Administrators / Team Secretaries to provide high-quality support to our busy friendly teams. The teams offer secondary care for adults aged 18‑65 with severe and enduring mental health issues.

You will play a key role in ensuring the smooth running of the office, supporting clinicians with day-to-day tasks and delivering a professional, compassionate service. Duties include handling sensitive/confidential information, answering calls from service users and maintaining accurate records using Microsoft Office and other systems.

To provide a comprehensive administration and secretarial service to the multi‑disciplinary team. The postholder will be responsible for the organisation of their own workload and delegated decisions/actions as deemed appropriate by the Admin Manager or Team Leader. The principle of high‑quality customer care is at the heart of this role and the needs of the service user will be the team's utmost priority.

• Excellent organisational, IT and administrative skills
• Strong communication and attention to detail
• A positive, approachable manner and commitment to customer care
• Ability to prioritise, multitask and remain calm under pressure

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined‑up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives. Our mental health services include community‑based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute‑level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

East CMHT: 9 to 5 Monday to Friday; weekends and bank holidays not required.
Liaison Psychiatry:
Rotating shift pattern – 07:00‑15:00, 09:00‑17:00, 13:00‑21:00 across 365 days a year including weekends and bank holidays.
Flexibility to work at other admin sites is also required on occasion.

We offer a supportive, inclusive working environment with a focus on staff wellbeing and development. If you are flexible, proactive and enjoy working as part of a team, we'd love to hear from you!