Tenant Liaison Manager

Qualifications / Training Required

Essential criteria

• Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field
• Computer literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and spreadsheets
• Previous experience of maintaining data using a computer‑aided facilities management system (CAFMS) to ensure accurate and timely data input and management

Desirable criteria

• Health and safety training qualification e.g., IOSH with proven certification

Essential criteria

• Minimum 3 years experience in Estates and Facilities Management
• Experience in a similar role
• Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external

Desirable criteria

• Experience in a healthcare setting

Essential criteria

• Patients First
• Always Improving
• Working Together

• Location:
  
  Southampton General Hospital, Tremona Road, Southampton, SO16 6YD
  M
• Contract type & working pattern:
  Permanent, full time 37.5 hours per week (also part time)
• Salary:
  Grade Band 5
• Specialty:
  Estates, Facilities & Capital Development

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for a detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which includes Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT.

This role will transfer to UHS Estates Ltd (UEL) from 1 April 2025. UEL is a wholly owned subsidiary of the University Hospital Southampton NHS Foundation Trust. The job description, terms and benefits associated with the role will not change as a result of this transfer.

The role is to facilitate the integration between the Trust’s users and the day‑to‑day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trust’s users and Landlords dealing with day‑to‑day and complex estate challenges, providing professional leadership and support to a wide range of staff at differing grades, both clinical and non‑clinical.

• Work across a multi‑portfolio of sites to ensure the built environment is at an acceptable level for the Trust.
• Be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate.
• Plan, organise and resolve numerous complex tasks which may involve challenging and conflicting components.
• Require a valid driving licence and access to a vehicle to travel between sites.

This role will involve travelling between local hospitals, support sites and other organisations and groups.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

Name:
Pam Mott‑Burton

Job title:

Property Manager
Email address: [email protected]
Telephone number: