Care Coordinator

Team Medical are recruiting a Care Coordinator to join their friendly in Southampton. This role will be based at our Southampton Offices in Redbridge. The office hours are Monday to Friday 08:30 - 17:30..finishing at 17:00 on Fridays.

• Ensuring schedules are planned ahead for the following month. Filling unallocated shifts, developing a template of shift patterns for the staff. Good IT knowledge is a advantage.
• Matching the skills of our staff with the needs of our clients.
• Liaising with external organisations, clients and their families, having empathy and understanding their needs.
• Excellent telephone manner and communication skills are a must.
• Managing the changes of the schedules and keeping staff and clients informed
• Devise and maintain a capacity plan to ensure consistent growth
• Providing written reports of all complaints, accidents and incidents in accordance with company policies.
• Understanding of full care/support worker compliance, ensuring not to work a non-compliant worker.
• To ensure daily that all shifts are allocated before leaving the office.

• You will have had a good grounding in Health and Social Crae, ideally hold an QCF (or equivalent ) Level 2 or 3
• You will have a friendly and caring approach and the ability to relate to people from a variety of backgrounds.
• Great organisational skills
• Full UK driving license

This rewarding role will continue to give you that all important contact with clients and care/support workers. You will experience great job satisfaction through playing an active part in monitoring and reviewing their progress towards reaching their personal or life goals.