People Operations Manager

Do you thrive on ensuring people and payroll operations run flawlessly every time? Hendy Group has an exciting opportunity for a People Hub Manager (Payroll and People Operations Manager) based in Southampton.

As a People Hub Manager, you will lead on meeting all regulatory requirements, mitigating risks, and managing future legislative changes. You will ensure all people and payroll audit standards are met while driving operational excellence across our processes. You will also manage people and payroll tasks to ensure colleagues are paid accurately, on time, and in line with legislation.

• Oversee accurate and timely completion of all people and payroll administration within our HR System, including new starters, movers, and leavers.
• Manage all HMRC-related requirements, including RTI submissions, PAYE reconciliation, and ensuring all payments are resubmitted accurately and on time.
• Ensure all pension responsibilities such as auto-enrolment, reconciliations, and pay overs are completed correctly and within deadlines.
• Lead on year‑end activities including RTI submissions, P60s, P11
  
  Ds, payroll statements, and Class 1A BIK calculations.
• Prepare, reconcile, and process intercompany invoices, journals, monthly data reports, and audit requirements to maintain compliance.
• Champion continuous improvement within the team by streamlining processes, optimising workflows, and supporting HRIS upgrades to enhance system efficiency.
• Provide accurate people data for reporting, support Business Partners with employment matters, and ensure employment law compliance across all processes.
• Manage payroll accuracy and timeliness, working with third parties to obtain required documentation and overseeing absence processes including family leave and average holiday calculations.
• Lead, coach, and mentor the team with regular check‑ins, performance reviews, and development planning.
• Support the Reward and Pay Manager on both ongoing and new projects, contributing to group‑wide people initiatives.

As well as a competitive salary and a structured career path, you will benefit from working in a supportive, progressive environment with excellent development opportunities. You can also expect:

• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Enhanced family leave benefit;
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 23 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases; and
• Various perks and discounts with high street and online retailers and services.

• Excellent attention to detail particularly around data input.
• Ability to deal with volume requests in a confidential environment.
• Good organisational, planning and time management skills.
• A good practical knowledge of MS Outlook, Excel, and Office.
• Ability to work towards tight deadlines in a pressurised environment.
• Collaboration and ability to work well in a team.
• Ability to analyse and interpret information quickly.
• CIPD/CIPP qualification in Human Resources or Payroll (desirable).
• Previous HR or Payroll background ideally working in a matrix organisation.
• Previous experience in a volume/processing role.
• Knowledge of employment legislation and best practices.

Hendy Group is a family‑run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward‑thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

If you think you possess the necessary experience, skills and qualifications and would like to be part of Hendy's continuing success, select Apply Now and submit your CV. We look forward to hearing from you.