People & Culture Manager

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new People & Culture Manager. The People & Culture Manager reports to the Assistant Director, People & Culture and is responsible for the day-to-day management and execution of the hotel's People & Culture programs, policies, and colleague initiatives. This role supports talent acquisition, employee relations, performance management, engagement, training, compliance, and workforce planning while fostering a positive colleague experience aligned with Fairmont and Accor values.

The People & Culture Manager partners closely with department leaders to attract, develop, engage, and retain top talent while ensuring compliance with employment legislation and company policies.

• Serve as a trusted advisor to managers and colleagues on People & Culture policies, procedures, and workplace matters.
• Support the resolution of employee relations issues through coaching, guidance, investigation, and conflict resolution.
• Conduct workplace investigations and maintain appropriate documentation and records.
• Promote a positive and inclusive work environment that reflects Fairmont and Accor values.
• Support colleague recognition, engagement, wellness, and retention initiatives.
• Assist with the administration of disciplinary processes and performance improvement plans.

• Support recruitment activities including sourcing, screening, interviewing, and candidate selection.
• Partner with hiring managers to identify staffing needs and workforce planning requirements.
• Ensure successful onboarding and orientation experiences for all new colleagues.
• Monitor recruitment metrics and support initiatives to attract top talent.
• Maintain recruitment records and ensure compliance with hiring procedures.

• Support the administration of annual performance review processes.
• Provide coaching and guidance to leaders on performance management practices.
• Assist in identifying learning and development opportunities across the organization.
• Coordinate leadership development, succession planning, and talent review initiatives.
• Support training programs that enhance colleague and management capabilities.

• Ensure compliance with employment legislation, labour regulations, company policies, and collective agreements where applicable.
• Maintain accurate employee records and People & Culture documentation.
• Support audits, regulatory reporting requirements, and compliance initiatives.
• Assist with policy development, communication, and implementation.
• Ensure confidentiality of employee and organizational information.

• Prepare payroll documentation required for internal and external audits.
• Coordinate responses to payroll audit inquiries and provide supporting documentation as required.
• Ensure year-end payroll reporting requirements are completed accurately and within regulatory deadlines.
• Maintain accurate employee earnings, deductions, and tax records.
• Support annual financial statement audits and compliance reviews.

• Monitor staffing levels and support workforce planning initiatives.
• Maintain HRIS records and employee files.
• Produce reports and metrics related to recruitment, turnover, absenteeism, engagement, and other workforce indicators.
• Support organizational change initiatives and restructuring processes as required.
• Assist with leave administration and employee status changes.

• Provide day-to-day support and guidance to People & Culture Coordinators and Administrators.
• Participate in departmental planning and execution of strategic…