Cloud Engineer

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This role is for a Cloud Engineer on a Government Agency Managed Service contract, hybrid work in Southampton, with a pay rate of "Unknown." Key skills include expertise in AWS, Azure, VMware, and core networking. SC Clearance eligibility is required.

Location:

Southampton, England, United Kingdom

Work type:
Hybrid

Expiry:
December 14, 2025

Looking for a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. Experience with VMware, Hyper‑V, Windows/Linux servers, and/or Microsoft Azure / AWS platforms is required.

• Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on‑premises infrastructure.
• Serve as the internal on‑site escalation point for support issues and programmes.
• Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.
• Provide insight‑driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.
• Assist or lead in the cloud pre‑staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.
• Attend and contribute to customer‑facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions.

• Experience supporting public cloud and/or traditional on‑premises infrastructure.
• Knowledge and hands‑on experience with infrastructure on VMware, Hyper‑V, Windows/Linux servers, and/or Microsoft Azure / AWS platforms.
• Good understanding of core networking concepts.
• Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.
• Eligibility for SC Clearance.

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually.
• Company pension scheme.
• A range of family‑friendly policies.
• Occupational health support and wellbeing portal.
• Discounts on cinema, restaurants and shopping with Telent Reward scheme.

We nurture talent by our on‑going commitment to creating an inclusive culture that respects and values difference, celebrates diverse ideas, and ensures that everyone can thrive at work.

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85 Great Portland Street, London, England, W1W 7LT