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Senior Major Incident Lead - On-Call

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: hackajob
Per diem position
Listed on 2026-05-18
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Major Incident Lead - 24/7 On-Call
hackajob is seeking a Major Incident Manager to lead and coordinate critical IT incidents. Based in Southampton, this role requires strong leadership under pressure and proficiency in ITIL frameworks. Responsibilities include managing incidents from start to resolution, leading cross-functional teams, and establishing communication with stakeholders. A hybrid work model allows flexibility, with an emphasis on collaboration. Join hackajob to help shape the future of IT incident management in a supportive environment with opportunities for growth.

This role calls for exceptional decision-making skills and prior experience in a Major Incident Manager role.
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Position Requirements
10+ Years work experience
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