Delivery Coordinator; FTC

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries.

To help us on our quest to be the best,
we need brilliant people on board and that’s where you come in.

• Influence: A visible, customer-facing role that sits at the heart of delivery, influencing outcomes without being hands‑on in execution
• Exposure: Work closely with a wide range of internal teams and customers, gaining exposure across multiple work streams and priorities
• Learn: Develop strong delivery coordination, stakeholder management and communication skills in a fast-moving environment
• Collaboration: Join a collaborative, supportive culture that values clarity, ownership and continuous improvement
• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025
• Work for a profitable,
  fast-growing market leader in the online reward and employee benefits space

Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position.

£ per annum (depending on experience)

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more.

25 days holiday plus your local bank holidays.

Your birthday off.

Two half day wellbeing days.

Healthcare cash plan to cover the costs of day‑to‑day healthcare.

Employee Assistance Plan 24/7 365 support.

Income Protection (75%) and life assurance (4x salary).

Referral bonuses.

Enhanced parental leave package – 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave.

Work from Anywhere policy for 90 days.

Buy and Sell scheme for holidays.

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

This is an initial 6 month contract.

As a Delivery Coordinator, you will play a key customer-facing role, supporting the day-to-day coordination of delivery work across a defined set of customers and internal teams. This role focuses on planning, tracking and communication rather than hands‑on delivery, ensuring customers have clear visibility of progress, priorities and risks. Acting as a central point of contact, you’ll help reduce coordination overhead for delivery teams, allowing them to focus on execution.

Through clear updates and proactive risk management, you’ll help maintain confidence, transparency and momentum across delivery.

• Act as a customer-facing point of contact for delivery coordination, ensuring clear and timely communication
• Coordinate delivery activity across multiple internal teams to support effective planning, prioritisation and tracking
• Maintain simple, up-to-date views of scope, priorities, risks and issues for internal and customer discussions
• Prepare and share regular customer updates covering progress, upcoming work, risks and dependencies
• Prepare and share internal updates on delivery status, capacity and key blockers
• Track actions and follow-ups from customer and internal meetings, ensuring agreed work progresses
• Proactively identify coordination issues or delivery risks and elevate them early to delivery leadership
• Provide additional delivery coordination support to other priority customers or initiatives where capacity allows

• Experience in a fast-moving, customer-facing delivery, coordination or operational role
• Confidence communicating with customers about progress, priorities, risks and next steps
• Strong organisational skills with the ability to manage multiple actions, dependencies and…