IT System Administrator

Location: Hedge End

Are you a hands-on IT professional who enjoys solving problems, supporting users, and maintaining critical infrastructure? We're looking for a proactive System Administrator to join our IT team and play a key role in delivering reliable, high-quality support across a busy and innovative manufacturing environment.

This is an excellent opportunity to build on your systems administration experience while working with modern infrastructure, business-critical applications, and a collaborative IT team that values continuous improvement and professional development.

What You'll Be Doing

• Providing 1st and 2nd line support for users across the business.

• Managing and resolving incidents through the IT Service Desk.

• Supporting Windows servers, desktop and laptop environments.

• Maintaining and improving core IT infrastructure, virtual environments, storage platforms, and backup solutions.

• Configuring and supporting business-critical applications and services.

• Managing user onboarding and offboarding, including device deployment and access management.

• Assisting with infrastructure upgrades, system enhancements, and IT projects.

• Providing occasional on-site support to a second UK location.

What We're Looking For

• Experience in a Systems Administrator or IT Infrastructure Support role.

• Strong knowledge of Windows server and endpoint environments.

• Experience supporting virtualised infrastructure, storage, and backup solutions such as Veeam.

• Excellent troubleshooting and problem-solving skills.

• Strong communication skills with the ability to support users at all levels.

• A proactive mindset with the ability to prioritise workloads and work independently.
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Desirable Experience

• Supporting manufacturing or engineering environments.

• Experience with MRP, PLM, shop floor systems, or similar business applications.

• Exposure to applications such as Win Man, DDM, or Sunrise