Infrastructure Technical Engineer

Responsibilities

• Provide expert-level technical analysis across Microsoft Cloud, Infrastructure, Networking, Security and Automation domains.
• Build strong relationships with internal teams, partners, SMEs and senior stakeholders to ensure solutions are well-designed, secure and fit for purpose.
• Lead or support cross-team delivery initiatives, technical assessments and continuous improvement activities.
• Produce clear documentation including designs, BAU procedures, risk assessments, BIAs, DR plans and technical guidance.
• Support Quilter’s technology transformation initiatives including cloud adoption, infrastructure modernisation and zero-trust security uplift.
• Champion operational excellence, ensure risks are understood and mitigated, and support problem/incident resolution at an expert level.
• Share knowledge widely and mentor colleagues, growing capability within Infrastructure & Operations.
• Act as an ambassador for Technology, modelling Quilter’s values.

• Operating as a senior/lead infrastructure engineer supporting end-to-end IT estates across cloud, on-prem and hybrid models.
• Working with technical SMEs specialising in applications and infrastructure; servers, networks, data, storage, middleware and telephony.
• Managing full infrastructure stacks including servers, storage, networking, security, M365, monitoring and BAU operations.
• Proven track record of supporting the delivery of technical change covering implementation of new services, IT transformation, remediation, integration or migrations with an automation mindset.
• Working in regulated environments and contributing to audits, due diligence and Info Sec governance.
• Knowledge of frameworks such as ITIL and the Development Lifecycle.
• Providing technical leadership, mentoring junior engineers and shaping departmental capability.
• Delivering excellent communication — simplifying technical complexity for a broad business audience.