Platform Lead - AI-Driven ServiceNow
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-07-19
Listing for:
University of South Hampton
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
Information & Knowledge Management, AI Business & Operations
Job Description & How to Apply Below
University of Southampton is seeking a Knowledge Base Manager for the Staff Hub to establish a university‑wide knowledge capability. The role will design a modern knowledge management framework, develop taxonomy and governance, and implement an AI‑enabled knowledge base in Service Now to enhance self‑service and user experience across the institution.
You will audit existing knowledge, drive content standards, and collaborate with stakeholders to embed consistent practices.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×