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IT Support Lead: Automate & Elevate MSP Services
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-07-30
Listing for:
InfraView Ltd
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Infra View Ltd. in Southampton is seeking a Technical Support Lead to head a proactive IT support function within a managed services context.
The role emphasizes automation, customer experience, and service excellence beyond ticket closure, guiding a team of engineers and collaborating with Operations, Security and Product teams. Joiners, movers and leaver processes will be managed, with a focus on reducing incidents through preventative measures and strong service reporting.
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