Head of Services

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** Cookies page**#Head of Services page is loaded## Head of Services Apply remote type:
Hybrid locations:
Southampton, United Kingdom time type:
Full time posted on:
Posted Todayjob requisition :
JR002975
** Head of Services
** Full Time | Salary c £90k (depending on experience)
OS Headquarters Southampton | Hybrid working (4 days in office)
** Who we are
** We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them.
** The Opportunity
** We have an exciting opportunity for a Head of Services to join us in a pivotal leadership role - at the heart of Ordnance Survey’s digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets.

You will operate at the intersection of Product, Technology, Data and Customer functions, ensuring a cohesive and aligned portfolio that delivers real value today while positioning OS to capitalise on future market opportunities. This is a unique opportunity to shape how OS delivers services at scale, influence strategic direction, and play a key role in driving growth across sectors.

You’ll also build and leverage strong internal and external networks—including industry and government stakeholders—to ensure our services remain relevant, competitive and impactful.
** What You’ll Do
*** Define and lead the vision and strategy for OS’s digital services portfolio, using market insight, customer needs and expert input to drive business outcomes.
* Own and shape a cohesive, prioritised portfolio roadmap for our services, aligning with Customer, Data and Technology strategies and capabilities.
* Develop and maintain strong, collaborative partnerships across Product, Technology, Data and Customer teams to deliver shared outcomes.
* Lead multi-year strategic planning across the portfolio, ensuring investments are aligned, prioritised and deliver maximum value.
* Take accountability for portfolio performance, ensuring delivery against business success measures and acting as an escalation point to resolve challenges.
* Remove delivery barriers and drive pace across a complex, cross-functional environment.
* Build, lead and develop a high-performing product team, growing capability in digital product strategy, product management and service delivery with deep commercial and economic rigor.
* Drive a culture of continuous service improvement, unlocking value through innovation, better data and enhanced customer experiences.
* Engage and influence senior stakeholders internally and externally, building credibility and insight to support long-term growth.
* Communicate strategy and direction clearly to both technical and non-technical audiences, including senior leaders, partners and policy stakeholders.
** About You
** You are a strategic and commercially minded leader with a strong track record of managing complex digital product or service portfolios. You combine big-picture thinking with the ability to drive delivery and outcomes at pace.
** You will bring:
** Significant experience in senior leadership roles within digital product, service or portfolio management environments, across at least two of B2B, B2G & B2C environments.
* Strong experience in analysing and understanding market needs – with a natural empathy for customers, their contexts and their challenges that leads to valuable strategic insight
* Proven…