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SIAM Problem Analyst: Root Cause & Service Stability
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-08-21
Listing for:
Capgemini
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Support
Job Description & How to Apply Below
Capgemini is seeking a SIAM Problem Analyst to own end-to-end problem management across a multi-supplier IT environment. You will drive root cause analysis with suppliers and internal teams, manage problem records, and deliver permanent fixes to reduce incidents and improve service stability.
The role requires strong ITSM/ITIL knowledge, stakeholder management, and the ability to analyse trends to drive continual improvement.
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