Lead AI Prompt Engineer - Customer Service Orchestration
Listed on 2026-09-21
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IT/Tech
AI Engineer (Applied/Software)
Gazelle Global is seeking an AI Prompt Engineer to design, test, deploy, and optimise prompts for multi-channel customer service AI solutions. You will build agentic workflows, implement guardrails, and collaborate with CX, Product, and Engineering to translate journeys into AI behaviour.
Responsibilities include prompt design for IVR and chat, evaluation frameworks, and ensuring safe, compliant operations across environments. Strong expertise in production-grade AI design is required.
We have an opening for a Lead AI Prompt Engineer - Customer Service Orchestration in United Kingdom within IT & Technology.
The position is based in United Kingdom.
This opportunity is part of our work in IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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