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Senior Technical Support Team Lead: Networking & SaaS

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: Greenhouse Software, Inc.
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, Cybersecurity
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

NiCE Ltd. in the United Kingdom is seeking a Team Lead, Technical Support to own and drive expert technical assistance for customers, resolving complex issues across SaaS, networking, and voice technologies.

You will coordinate cross-functional response efforts and ensure timely escalation when needed. You will mentor colleagues, analyse root causes, document knowledge content, and drive improvements to processes and SLAs.

We are looking to fill the Senior Technical Support Team Lead:
Networking & SaaS position at NICE (New Independent Conference Experts) Ltd. in United Kingdom.

We are seeking a motivated Senior Technical Support Team Lead:
Networking & SaaS to join NICE (New Independent Conference Experts) Ltd. in United Kingdom.

Consider building your career as a Senior Technical Support Team Lead:
Networking & SaaS at NICE (New Independent Conference Experts) Ltd.

Position Requirements
10+ Years work experience
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