Lead DevOps analyst - CNS

CNS are looking for a Lead Dev Ops Analyst to support the ongoing development, optimisation, and support of CNS's critical customs and logistics platforms. This role is central to ensuring the reliability, performance, security, and continuous improvement of the infrastructure, applications, and deployment processes that underpin CNS's business-critical services.

CNS are looking for a Lead Dev Ops Analyst to support the ongoing development, optimisation, and support of CNS's critical customs and logistics platforms. This role is central to ensuring the reliability, performance, security, and continuous improvement of the infrastructure, applications, and deployment processes that underpin CNS's business-critical services.

CNS is an IT services business processing customs clearance and other regulatory and commercial information for over 100 locations around the UK, including links to Customs for Fed Ex, UPS and TNT. CNS's systems provide real-time clearance of cargo, without which its maritime and air customers' freight cannot move. CNS customs links are a prerequisite for the movement of cargo through DP World Southampton and TCS.

CNS is part of DP World Southampton and, as part of this team, you will work on site.

Southampton

Monday - Friday

Permanent

• Lead the ongoing support, maintenance, and enhancement of CNS infrastructure, applications, and Dev Ops services
• Drive Dev Ops best practices, automation initiatives, and operational standards across the technology environment
• Support the development and execution of platform roadmaps and technical improvement plans
• Ensure infrastructure and applications remain secure, scalable, highly available, and performant
• Design, implement, and maintain cloud-based infrastructure solutions and supporting services
• Manage Infrastructure as Code (IaC) frameworks and deployment automation
• Identify opportunities to automate operational processes and reduce manual intervention
• Support infrastructure optimisation, capacity planning, and cost management activities
• Develop, maintain, and optimise CI/CD pipelines to support efficient and reliable software delivery
• Support release planning, deployment activities, and production implementations
• Ensure deployment processes are repeatable, secure, and aligned with organisational standards
• Collaborate with development teams to improve delivery effectiveness and software quality
• Implement and maintain monitoring, alerting, and observability solutions across platforms
• Investigate and resolve complex technical incidents and performance issues
• Conduct root cause analysis and implement preventative measures
• Drive continuous service improvement through operational insights and system metrics
• Act as a key interface between infrastructure, development, and business teams
• Provide technical leadership and guidance to internal teams and delivery partners
• Support technical decision-making and ensure alignment with business objectives
• Contribute to project delivery and transformation initiatives across the organisation
• Ensure systems and infrastructure comply with security, governance, and regulatory requirements
• Support vulnerability management, patching, and risk mitigation activities
• Contribute to disaster recovery, business continuity, and resilience planning
• Maintain technical standards, documentation, and operational procedures
• Identify emerging technologies and industry best practices that may benefit CNS platforms
• Champion continuous improvement initiatives across infrastructure and software delivery
• Participate in lessons learned reviews and service improvement activities
• Support innovation and digital transformation programmes within the organisation

• Significant experience in Dev Ops, Infrastructure, Cloud Engineering, or Platform Engineering roles.
• Experience leading technical initiatives and supporting business-critical production environments.
• Strong experience designing, implementing, and supporting CI/CD pipelines and automation frameworks.
• Experience managing cloud infrastructure environments (Azure preferred).
• Experience with Infrastructure as Code, automation tooling, and configuration management.
• Demonstrated experience supporting highly available enterprise applications and services.
• Experience working with external technology vendors, third-party providers, and delivery partners.

• Strong knowledge of Dev Ops principles, practices, and methodologies.
• Expertise in…