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Operations Support Specialist – Logistics & Customer Care

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: FedEx Group
Full Time position
Listed on 2026-08-13
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 34000 GBP Yearly GBP 25000.00 34000.00 YEAR
Job Description & How to Apply Below

Fed Ex is seeking an Operations Support Agent to join our UK team. You will help ensure urgent packages reach the correct destination on time, handle inbound calls regarding shipment collections and delivery inquiries, and investigate any failed shipments or collections for rerouting the next day.

You will enter data into our in-house tracking system and work closely with your manager and other operations stations, adhering to Fed Ex processes, controls, and regulatory requirements.

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