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Senior Problem Analyst: Proactive Incident & Root-Cause
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-08-18
Listing for:
Totalmobile Ltd
Full Time
position Listed on 2026-08-18
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Totalmobile is seeking a Problem Analyst to join the Customer Support team to investigate complex customer issues, collaborate with Engineering and Product teams, and drive proactive problem management for the Connect platform.
You will work with 4th Line and Engineering on detailed investigations, identify trends, and help deliver permanent solutions while ensuring clear communication to customers and internal stakeholders.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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