Cleaning Supervisor

Job Title

Cleaning Supervisor – Permanent contract, Full Time, 25 hours per week –

Location:

Redbridge Community School, Southampton – Pay: £13.01 per hour.

Deliver excellent service standards for routine and periodic cleaning of a Mitie customer, ensuring high‑quality contract service delivery that meets all SLA agreements while adhering to the cleaning schedule.

• Undertake all required training to perform the cleaning role.
• Work effectively within a team and independently when needed.
• Adhere to Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness, carrying out all daily, weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered efficiently to a high standard.
• Keep all equipment clean, well‑maintained and in safe working order.
• Report any maintenance requirements identified during cleaning tasks.
• Maintain security – lock doors, follow lost‑property procedures, etc.
• Be fully familiar with the designated cleaning area, agreed work specification and time allocation.
• Have a thorough working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• Set a good example in dress, behaviour, punctuality and attendance.
• Follow all Safeguarding Policies and raise any concerns in line with Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• Undertake any other related duties within the job holder's capability, according to business needs.

• Cleaning experience preferred; training can be provided.
• Reliable, hardworking and professional attitude.
• Ability to work to schedule and as part of a team.
• Capable of working independently when appropriate.
• Open, honest and self‑driven.
• Strive for continuous improvements in service delivery.

• Enhanced DBS check and satisfactory references required.
• For roles involving regulated activity: applicants must not be barred from working with children or vulnerable adults; the position is exempt from the Rehabilitation of Offenders Act 1974 and applicants may be asked to declare all convictions and cautions.

• Competitive salary and flexible benefits platform.
• Access to high‑street discounts via the MiDeals platform.
• Cycle‑to‑work scheme.
• Life cover – the greater of your equivalent annual salary or a minimum of £10,000.
• Mitie Matching Share Plan available.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The company ensures recruitment processes are inclusive and accessible to all.