Pollution Response Technician

We are thrilled to announce a major contract win with Southern Water! We are recruiting for a number of Pollution Response Technicians across Hampshire. This is a fantastic opportunity to start a new career with us at Lanes Group.

At Lanes Group, the health, safety and well-being of our people and customers are paramount.

You will be part of a 24/7 team. Flexible hours, weekends and an on‑call rota are required. Full training, PPE and company equipment will be provided to ensure that our technicians can undertake work to the high standards expected.

Position: Pollution Response Technician
Location: Millbrook Depot (Southampton, Hampshire)
Job Type: Permanent, full‑time
Hours: 5 days on, 2 days off (45 hours per week, including occasional weekend work)
Salary: £30,500 per annum
Benefits: 21 days holiday plus bank holidays, birthday off, health cash plan, onsite parking, auto‑enrolment pension scheme, enhanced maternity and paternity.

The Pollution Response Technician manages all aspects of daily operation for pollution incidents, ensuring efficient and effective processes. Key accountabilities include:

• First response to all pollution related incidents/jobs raised.
• Oversee and supervise pollution sites, ensuring safe, efficient and effective management.
• Initiate initial mitigation of pollution to minimise environmental impact.
• Lead investigations to establish the cause of pollution.
• Plan and organise ongoing mitigation or follow‑on works required.
• Oversee and facilitate remedial work, including coordination with external contractors.
• Capture evidence to support investigation, or to demonstrate absence of pollution, ensuring high‑quality data and image capture.
• Deliver world‑class customer service and manage stakeholders such as the client, the Environment Agency and local authorities.
• Maintain a no‑compromise approach to H&S practice.
• Carry out risk assessments and adopt a mature risk perception approach.
• Be aware of all Lanes Group policies and responsibilities towards them.
• Perform other reasonable ad‑hoc duties requested by management.

If you enjoy problem‑solving, working outdoors, and delivering excellent customer service, then you are the right candidate for this role.

• Hardworking and respectful, complying with health and safety standards.
• Experience in the use of High Pressure Jetting equipment is useful but not essential.
• Other drainage qualifications such as NRSWA and Confined Spaces are an advantage.
• Must have a full UK driver’s licence.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. We are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.